Frequently Asked Questions
Got questions? We’ve got answers. Here’s everything you need to know about shopping with Shop Naked Cannabis.
🛍️ Ordering & Payments
How do I place an order?
Browse our shop, add your favorite products to your cart, and proceed to checkout. Select your payment method (Interac e-Transfer or Bitcoin), follow the instructions, and you’re good to go!
Do you offer discounts?
Yes! We offer up to 20% off on Bitcoin payments for bulk orders over $299.
Can I pay with Interac E-transfer?
Absolutely. During checkout, select Interac E-transfer. You’ll receive transfer instructions after placing your order.
Do you accept credit cards?
Not at the moment. We currently accept secure Interac e-Transfers and Bitcoin payments.
🚚 Shipping & Delivery
Where do you ship?
We ship discreetly across Canada and to select international countries. Every order is vacuum sealed and packaged securely for privacy and safety.
How long does shipping take?
Orders within Canada typically arrive within 2–5 business days. International shipping times vary by location but usually take 7–12 days.
How will my package look?
Discreet. Always. Your order will arrive in plain packaging with no logos or cannabis references.
Is shipping tracked?
Yes. Once your order is processed, we’ll email you a tracking number.
🪙 How to Pay with Bitcoin
Save money and gain extra privacy by paying with Bitcoin. It’s easy — even if you’re new to crypto.
Step-by-Step Instructions:
- Step 1: Create a Bitcoin wallet (we recommend Blockchain.com or Coinbase).
- Step 2: Buy Bitcoin using your debit or credit card.
- Step 3: Add products to your cart and select “Pay with Bitcoin” at checkout.
- Step 4: You’ll receive a payment address and total amount. Use your wallet to send the exact amount.
- Step 5: Once confirmed, we’ll process and ship your order.
Need Help?
We’re happy to guide you through your first Bitcoin payment. Just contact us for live support.
📦 Order Issues & Support
What if I don’t receive my package?
If your order is lost or delayed beyond expected delivery times, we’ll investigate and ensure you’re taken care of. Customer satisfaction is our top priority.
Can I cancel or modify my order?
Once payment is confirmed, orders are processed immediately. If you made an error, please contact us ASAP and we’ll do our best to help.
Is your packaging smell-proof?
Yes. All orders are vacuum sealed in odor-proof, tamper-resistant bags.